Privacy Policy

Last updated: December 2024

1. Introduction

BETRA ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our loyalty rewards application.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address when you submit a claim
  • Device Information: Device type, operating system, browser type
  • Usage Data: QR codes scanned, claims submitted, rewards earned
  • Location Data: General location when using the scanning feature

3. How We Use Your Information

We use the collected information to:

  • Process and verify your reward claims
  • Communicate with you about your claims and rewards
  • Improve our services and user experience
  • Prevent fraud and ensure security
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in our operations
  • Legal authorities when required by law
  • Business partners for reward fulfillment

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

BETRA

Cotonou - PK11 (Ekpè) Route de Porto-Novo

06 BP 3099 Cotonou, Benin

Email: customer.service@betra.bj

Phone: +229 01 97 58 98 38

BETRA - QR Code Rewards